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StatusLens

Change-control evidence for audited Jira teams (SOC 2, ISO 27001, SOX): approvals, exceptions and an exportable evidence pack, built as a Forge app

Reviewed 30 Sept 2026 · built from the public assessment

01 / 10

The decision

As described:StopNarrowed:Narrow

No as a general Jira reporting suite. Go, small, as an audit-evidence app.

The single most important thing

Get 3–5 audited Jira teams to pay for a hand-made change-control evidence pack before you build the app.

  • Segment: Jira Cloud sites of 30–500 users at companies with a SOC 2, ISO 27001 or SOX audit in the next 6 months.
  • Job: "Show my auditor that every sampled production change was approved by someone other than the person who did it, and tell me about the exceptions before they do."
  • How: a concierge pack. The customer's admin runs your JQL and exports the history (or you both do it on a call). You build the pack in a spreadsheet template: approvals, self-approvals, skipped steps, time in approval, a seeded sample. Charge $200–500 per pack. Automate only what you've done by hand at least 5 times.

The plan works at ~15 hrs/week. Full-time, compress weeks 5–10 by about a third and use the time for content.

Week-by-week

WeeksGoalExit criteria
1–2Discovery. 12–15 calls with Jira admins and engineering or compliance leads at audited companies. Ask for their last auditor request list, how long the Jira evidence took, and what they use today (screenshots, JQL, SaaSJet, Vanta or Drata). Check what Vanta and Drata already pull from Jira. Check the name (trademark, domain, Marketplace).You can write the top 3 evidence requests in the buyers' words, with the hours each one took. You know whether compliance platforms already cover it.
3–4Concierge packs. Offer 5–8 of them a paid evidence pack for their current or last audit period. Create the Forge developer account and a "hello changelog" app in parallel.3+ paid packs. If fewer than 2 will pay, the pain isn't real at this price. Change the segment (JSM SLA evidence) or the job, not the pitch.
5–8Build the thin v1 on Forge (Forge UI, no Connect, no egress). Event capture into Forge SQL, a slow resumable backfill, a required-path setting per project, the exceptions report, a seeded sample, and XLSX and PDF export with a hash. Private installs for design partners.Design partners generate a pack themselves in under 15 minutes. Backfill of a 20k-issue project finishes without 429 errors.
9–10List it. Marketplace listing: audit-first copy, screenshots of the exceptions report, docs, privacy statement, pricing tiers. Submit for approval (allow 1–3 weeks; approval time not verified). Publish 3 guides: "SOC 2 change management evidence from Jira", "Segregation of duties in Jira", "How auditors sample Jira changes".Listing approved, with the "Runs on Atlassian" badge. Design partners moved to paid Marketplace subscriptions.
11–12Measure and decide.Listed, 3–5 paying sites, 20–30 trials, first exception shown within 24 hours for ≥70% of trials. Hit it: keep going with the monthly control check. Miss it: go back to discovery.

Kill criteria (write these down now)

If at day 90 you have fewer than 2 paying sites and fewer than 10 trials, or design partners don't use the pack in their actual audit, the wedge is wrong. Don't respond by adding reports. Respond by changing the buyer or the job, once. If it misses again, stop.

02 / 10

Who has the problem, and what they use today

"Jira admins and PMOs" is two buyers with two different jobs. Split them by what they're trying to do and whether they have a budget and a deadline:

SegmentWhat they wantWillingness to payPain score (1–10)Verdict
Team leads and agile coaches wanting cycle time and bottlenecks"Where does work get stuck?"Low to moderate. Many use the free app or native reports.5. Useful, easily deferred.Avoid as the lead segment. It's the most crowded search on the Marketplace.
PMOs wanting cross-project roll-ups and portfolio progressRoll-up estimates, progress across projects, exec dashboardsModerate to high, but they already use JXL, Structure, Jira Plans or a BI tool6. Real, but served.Avoid. Different job, longer sale, strong incumbents.
Service desk managers wanting SLA reportsTime to first response, breaches, business hoursModerate. JSM has native SLAs, and Appfire's Time to SLA has 3.4k installs.6Second segment later (approval-time and SLA evidence for audited service desks).
Jira admins and engineering or compliance leads at audited companies (SOC 2, ISO 27001, SOX, regulated industries)"Prove to the auditor that every production change was approved, and by whom"High when the audit is near. A failed control or a week of screenshots costs more than a year of the app.8 near the audit, 5 between auditsBest buyer. Deadline, budget, a clear job. The risk is seasonality.
Regulated-industry quality teams (medical devices, pharma: FDA 21 CFR Part 11)Full audit trail, record integrityHigh, but the bar is high (validation, vendor audits)8Real, but it's a heavier sale with validation paperwork. Later, if at all.

Assumption: the idea as described serves all five. The feature that earns a price with a deadline (audit evidence) is the one buried last in the list. Pull it to the front.

Overall pain score for the product as described: 5/10. For the recommended audit-evidence version: 7/10, peaking at 8 around audits.

Competitors and alternatives

Time in status and cycle time (the most crowded)

AppVendorInstallsRating (reviews)Notes
Status Time Reports FreeBloompeak~10.5k4.7Free. Leads by installs. There's also a paid version with ~1.3k installs. (Read from a Marketplace search page. Medium confidence.)
Time in StatusSaaSJet (Platinum Partner)5,3224.5 (207)Cloud Fortified, Runs on Atlassian. Standard and Advanced editions. Claims 5,000+ companies. Rovo agents. Updated 25 Sept 2026.
Timepiece – Time in StatusOBSS (Gold Partner)4,4424.8 (270)Cloud Fortified. Cloud, Server and DC. 15+ report types, AI assistant, scheduled reports, up to 1M issues per report. Updated 24 Sept 2026.
JXL – SheetsAppfire~4.7k5.0Spreadsheet view with history columns, sum-ups and time in status. (Search page. Medium.)
Time in Status Reportsvotazz1,4614.5 (36)Cloud Fortified. Power BI feed, median and 85th percentile.
Time in Status Report, Cycle & Lead TimeBroken Build (Gold)9195.0 (10)Cloud Fortified, SOC 2 Type 2. Adds "operational SLA" in Advanced.
Issue Time in StatusGTOLA8635.0 (6)Free, unsupported, last updated Feb 2024.
OthersAgilis LT, TypeSwitch, Colined, JiBrok, Tempo (Custom Charts) and more200–900 each—Tempo publishes a post arguing "there's almost a dozen" such apps and none are worth buying.

Reading: 12+ apps, a free leader, two paid leaders with 200+ reviews each, and weekly release cadences (both leaders shipped a release in the last week of Sept 2026). A new generic entrant would be invisible.

SLA reporting

  • Time to SLA (Appfire): ~3.4k installs, 4.8. (Search page. Medium.)
  • JSM has native SLAs. Broken Build, SaaSJet and JiBrok sell SLA add-ons.

Cross-project roll-ups and portfolio reporting

  • JXL (Appfire), Structure (Tempo), Pivot Report (Colined, ~910 installs), Dashboard Hub Pro (Appfire, ~3.1k).
  • eazyBI for full BI. Verified pricing from 1 Dec 2025: $3.00/user/month for 1–100 users, $0.60 for 101–250, $0.25 for 251–1,000, $0.20 above 1,000.
  • Jira Plans (formerly Advanced Roadmaps) natively on Premium and Enterprise. (Not re-verified in this run.)

Audit and issue history

AppVendorInstallsNotes
Issue History for Jira (Work Item History)SaaSJet3,0604.7 (95). Runs on Atlassian, Cloud Fortified, SOC 2. Exports XLSX, CSV and PDF or via API. Deleted-issue tracking and restore, sensitive-data scan. Markets HIPAA and FDA 21 CFR Part 11 compliance.
Issue History & Snapshots ReporterCIFJnot capturedPoint-in-time snapshots, bulk CSV and Excel export, "audit and compliance" positioning.
Issue History Reports for Jiranot capturednot capturedAudit trail for compliance.

Reading: "who changed what and when" is already sold, including with compliance language. What wasn't found in this run is an app that turns history into control evidence: approval by someone other than the implementer, skipped required steps, sampled changes per audit period, and an exceptions list. That's the gap. It's narrow, and an incumbent could close it quickly.

Native Jira

  • Jira Cloud has an Average Time in Status gadget, but it only covers issues resolved in the last 30 days (secondary source, medium confidence). The Control Chart excludes non-working days but not non-working hours (OBSS, Feb 2026).
  • Jira has no native change-control evidence report that was found in this run. Atlassian's org-level audit log covers admin events, not per-issue approval evidence. (Not verified in this run.)
  • Risk: Atlassian's Rovo AI and Atlassian Analytics could answer more reporting questions natively over time. No specific announcement was verified.

Compliance automation platforms

Vanta, Drata and similar tools connect to Jira for tasks and some evidence. Their Jira change-management evidence depth was not verified in this run. If they already produce approval exceptions from Jira, the wedge narrows further. Check this in the first two weeks (see plans/08).

03 / 10

Evidence ledger

27 cited sources · evidence maturity Moderate. Findings below link to the full research; a confidence label appears only where the research states one.

04 / 10

Economics, with the math visible

At the plan's $80/month and 2% monthly churn, adding 4.6 customers a month (the pace that hits the month-24 checkpoint), growth levels off at 230 customers ≈ $18k MRR (new ÷ churn).

MRRCustomers (target ÷ price)Months at plan paceOdds · ~15 hrs/wkOdds · full-time
$1k133 mo≈ 55 in 100≈ 70 in 100
$3k389 mo≈ 38 in 100≈ 52 in 100
$5k6316 mo≈ 28 in 100≈ 42 in 100
$10k1253 yr 3 mo≈ 15 in 100≈ 26 in 100
$20k250not reached≈ 7 in 100≈ 14 in 100
$50k625not reached≈ 2 in 100≈ 4 in 100

Odds are judgment estimates with the founder conditions met. Change the numbers in the what-if model →

05 / 10

Founder-fit requirements

  1. 1. You can ship and support a Forge app yourselfodds × 0.65 if missing

    TypeScript, React (Custom UI or UI Kit), Jira REST APIs and Forge storage. If you have to hire the build, the odds drop and the timeline slips by a quarter.

  2. 2. Direct access to 15 buyers before buildingodds × 0.65 if missing

    Jira admins, engineering managers or compliance leads at companies that go through SOC 2, ISO 27001 or SOX audits. You need to talk to them in the first 3 weeks. Ideally you've prepared Jira evidence for an audit yourself.

  3. 3. A steady cadence for 24 monthsodds × 0.65 if missing

    a fixed number of hours per week available, with support replies within one business day and a release at least monthly. Marketplace reviews and response times decide ranking, and a quiet app sinks.

06 / 10

As described, and narrowed

As described

Stop

$10k MRR odds: ≈ 6 in 100

Narrowed

Narrow

$10k MRR odds, full-time: ≈ 26 in 100

Vitamin or painkiller?

A vitamin as described, with one painkiller inside.

  • Vitamins: time in status for team leads, roll-ups for PMOs, dashboards. Useful, and deferred whenever budget is tight. Free options exist.
  • Painkiller: "Our SOC 2 auditor wants evidence that 25 sampled production changes were each approved by someone other than the engineer, and we have until Friday." Today this is screenshots, JQL and spreadsheets, days of an engineer's time, plus the risk of an exception finding.
  • Test: if the app disappeared tomorrow, what would the customer lose? For a time-in-status report: a chart they can approximate with the free app. For audit evidence: days of work before the next audit, and the monthly early warning on control failures.

07 / 10

Risks and pre-mortem

  1. 01Nobody found it~45% of failure cases
  2. 02Audit buyers left after the audit~30%
  3. 03The platform changed the rules~25%

Read the full pre-mortem →

08 / 10

Thirty-day validation path

WeeksGoalExit criteria
1–2Discovery. 12–15 calls with Jira admins and engineering or compliance leads at audited companies. Ask for their last auditor request list, how long the Jira evidence took, and what they use today (screenshots, JQL, SaaSJet, Vanta or Drata). Check what Vanta and Drata already pull from Jira. Check the name (trademark, domain, Marketplace).You can write the top 3 evidence requests in the buyers' words, with the hours each one took. You know whether compliance platforms already cover it.
3–4Concierge packs. Offer 5–8 of them a paid evidence pack for their current or last audit period. Create the Forge developer account and a "hello changelog" app in parallel.3+ paid packs. If fewer than 2 will pay, the pain isn't real at this price. Change the segment (JSM SLA evidence) or the job, not the pitch.
5–8Build the thin v1 on Forge (Forge UI, no Connect, no egress). Event capture into Forge SQL, a slow resumable backfill, a required-path setting per project, the exceptions report, a seeded sample, and XLSX and PDF export with a hash. Private installs for design partners.Design partners generate a pack themselves in under 15 minutes. Backfill of a 20k-issue project finishes without 429 errors.
9–10List it. Marketplace listing: audit-first copy, screenshots of the exceptions report, docs, privacy statement, pricing tiers. Submit for approval (allow 1–3 weeks; approval time not verified). Publish 3 guides: "SOC 2 change management evidence from Jira", "Segregation of duties in Jira", "How auditors sample Jira changes".Listing approved, with the "Runs on Atlassian" badge. Design partners moved to paid Marketplace subscriptions.
11–12Measure and decide.Listed, 3–5 paying sites, 20–30 trials, first exception shown within 24 hours for ≥70% of trials. Hit it: keep going with the monthly control check. Miss it: go back to discovery.

09 / 10

Continue, narrow, pivot, and stop gates

  1. Day 30

    On track (~15 hrs/week)12 buyer calls, 3 paid evidence packs

    If you miss itSwitch the wedge once, to JSM SLA evidence for service teams. Missing twice means stop.

  2. Day 90

    On track (~15 hrs/week)App listed, 3 paying sites, 20 trials

    If you miss itCut to the single most-used report (usually self-approval exceptions).

  3. Month 6

    On track (~15 hrs/week)$1k MRR, ≥25% trial-to-paid

    If you miss itPivot A: approval-time and SLA reports for audited service desks. Pivot B: sell the evidence pack as a one-off per audit plus a subscription.

  4. Month 12

    On track (~15 hrs/week)$2.5k MRR, ≤3% monthly logo churn, 10+ reviews

    If you miss itStop adding features. Fix onboarding, the listing and churn. A profitable $2–4k app is a valid outcome.

  5. Month 18

    On track (~15 hrs/week)$4.5k MRR

    If you miss itPut everything into the best source of trials. Decide whether to build a second app on the same data.

  6. Month 24

    On track (~15 hrs/week)$7k MRR

    If you miss itAbove target with churn ≤3%: aim for the $20k rung in year 3. $1–7k: run it as a profitable app. Below $1k: stop, or sell the app to a Marketplace vendor.

Kill criteria

If at day 90 you have fewer than 2 paying sites and fewer than 10 trials, or design partners don't use the pack in their actual audit, the wedge is wrong. Don't respond by adding reports. Respond by changing the buyer or the job, once. If it misses again, stop.

10 / 10

Sources, assumptions, and unknowns

Unknowns that would change the verdict most

  1. Hours per week available — and for how many months.
  2. Have you shipped a Forge or Connect app before? — Any existing Marketplace vendor account?
  3. Have you prepared audit evidence — (SOC 2, ISO 27001, SOX) from Jira yourself, or do you know people who have?
  4. Who can you reach this month — how many Jira admins or compliance leads at audited companies?
  5. Whether Vanta, Drata or similar platforms already produce change-control exceptions from Jira — for their customers. If they do, the wedge narrows.
  6. Name check — is "StatusLens" free as a trademark, domain and Marketplace listing name?
  7. Your goal for the app — a profitable small business you keep, or an asset to sell in 2–3 years. It changes how much you invest in reviews, security certifications and documentation.
Assumptions made
InputAssumption usedIf actually different…
Target customer"Jira admins and PMOs" as described. The recommended version narrows it to admins and engineering or compliance leads at audited companies.If you already know audited Jira teams, or have run audit evidence yourself, the recommended odds hold or rise. If your network is PMOs, the roll-up version is the natural fit, and its odds are lower (see 01).
PricingNone stated. Recommended: $1.50 / $0.75 / $0.30 / $0.15 per user per month by tier, ~$80 blended per paying siteMuch lower pricing (e.g. $0.50/user for the first 100) roughly doubles the sites needed at every rung, and pushes each rung's odds down by about a third.
Hours per week availableTwo cases: ~15 hrs/week and full-timeUnder ~10 hrs/week, a Forge app with support and a monthly release is hard to sustain. Treat the 15 hrs/week column as an upper bound.
Technical skillYou can build and support a Forge app yourself (TypeScript, React, Jira REST APIs)If the build is outsourced, add a quarter to the timeline and multiply the odds by ~0.65. Every rate-limit or platform change then costs a contractor invoice.
GeographyIrrelevant to selling. The Marketplace sells globally in USD.Your location matters only for tax, company set-up and support hours. Buyers are mostly US and European. Not verified.
StageIdea. No code, no users, no revenue.Any existing Forge app or Marketplace listing, even an unrelated one, shortens the timeline and helps ranking (vendor history and reviews).
TeamOne personA second person with audit or GRC experience is the biggest positive change.
TractionNone3 paid evidence packs change this from "idea" to "evidence".
FundingNone, none neededDoesn't change the advice.
Competitor figuresInstall counts and ratings from Marketplace pages on 30 Sept 2026. Prices unverified except eazyBI.Re-check prices, trial lengths and editions of SaaSJet, OBSS, Bloompeak, votazz and Broken Build before setting yours.
Churn2–4% monthly logo churn for paying sitesNot verified. If post-audit churn is higher than 4%, the $10k+ rungs fall by about half.
Trial-to-paid~25–30%Not verified. Measure it from month 4.
27 cited sources
  1. Atlassian blog: Runs on Atlassian apps can now take home 100%
  2. Marketplace pricing, payment and billing
  3. Extended timelines for revenue share changes
  4. Updates to Marketplace revenue share: 2026
  5. MicroConf: The Stair Step Approach to Bootstrapping
  6. Indie Hackers: Agile Docs
  7. SaaSJet Time in Status
  8. OBSS Timepiece
  9. votazz
  10. Broken Build
  11. GTOLA
  12. Marketplace search
  13. SaaSJet blog
  14. OBSS blog
  15. Tempo
  16. Listing
  17. CIFJ
  18. Issue History Reports
  19. eazyBI blog
  20. SaaSJet explainer (Jul 2024)
  21. Jira Cloud rate limiting
  22. dev.to (19 Sept 2026)
  23. Invocation limits
  24. KVS limits
  25. Forge platform pricing
  26. Runs on Atlassian apps
  27. Connect end of support