4. Expanded Feature Catalog (What Language Learners Ask For)
Each feature has a category: TS (table stakes), D (differentiator), X (distraction) or L (liability).
Priority is for the recommended wedge: work-focused spoken English for Hindi- and Bengali-medium learners, on web (PWA) and WhatsApp.
- P0: v1
- P1: next
- P2: later
- —: don't build
4.1 Placement and level
| Feature | Category | Priority | Notes |
|---|---|---|---|
| 5-minute speaking placement (describe a picture, answer 3 questions, read 2 sentences) | D | P0 | Scores fluency, range and pronunciation. Shows the reason for the level. |
| Your own level scale, mapped to CEFR (e.g. 6 levels, A1–B2) | TS | P0 | Needed for scenes, institutes and progress reports. Duolingo's English test uses adaptive, IRT-based design; you only need a simple version. |
| Goal and situation picker (job hunt, current job, specific role) | D | P0 | It decides which places on the map open first. |
| Reading and listening placement | TS | P1 | Useful for text exercises. Don't lead with it. |
| Re-placement every 30 days | D | P1 | It doubles as the progress proof. |
| Hindi or Bengali as a target language (level framework, curriculum) | X | P2 / — | There's no CEFR-style framework for them as second languages, and no Bengali pronunciation API. Revisit only if demand shows. |
4.2 The city and the scenes
| Feature | Category | Priority | Notes |
|---|---|---|---|
| 2D illustrated map with tap zones; places unlock by level | TS / D | P0 | Days of work, not months. Shows progress. |
| 5 work scenes × 3 levels at launch: interview, customer complaint call, hotel check-in, shop-floor query, team stand-up | D | P0 | The paid core. Each scene is a branching script with hints and model answers. |
| One scene a day, 5–8 minutes, with a streak | TS | P0 | Builds the habit and caps voice cost. |
| Free warm-up scenes (park, shop, asking directions) | TS | P0 | A free hook. Casual practice. |
| Role tracks (BPO voice, hospitality, retail, IT and office, interview prep) | D | P1 | Also the unit you sell to institutes. |
| Branching NPC moods (polite, rushed, angry customer) | D | P1 | Realistic pressure at higher levels. Pre-generated. |
| Mock interview with a written report | D | P1 (Pro) | Highest willingness to pay. |
| Email and chat-writing scenes (typing) | TS | P2 | Office English beyond speaking. |
| 3D world, avatars, open-world movement | X | — | Build cost with no effect on renewal. |
| Leagues, coins, shops, cosmetics | X | — | Engagement theatre. Add only if data demands it. |
4.3 The voice coach
| Feature | Category | Priority | Notes |
|---|---|---|---|
| Scene engine: "scripted spine, live edges" (cached script + cached NPC audio; live model only for off-script replies) | D (cost) | P0 | Keeps voice cost at about ₹0.5–1 a minute. |
| Per-turn feedback in Hindi or Bengali (what to say instead, and why) | D | P0 | The SpeakX lesson, with Bengali done properly. |
| Weekly speaking score (fluency, filler words, range, pronunciation) + a day-1 vs today clip | D | P0 | The renewal driver and the share asset. Azure pronunciation assessment covers en-IN. |
| Scene memory ("last time you rushed the greeting") | D | P1 | Store a short fact list, not audio. |
| Accent-neutral clarity score (Indian English, not an "American accent") | D | P1 | Respectful framing matters to this audience. |
| Slow-speech and repeat controls | TS | P0 | Beginners need them. |
| Text chat fallback (low bandwidth, quiet places) | TS | P0 | Many learners practise in shared spaces. |
| "Friend" persona that asks about feelings or life | L | — | Companion-chatbot law exposure. Stay a coach. |
| Premium, most human voice by default | X | — | Cost without a gain in renewal. |
4.4 Delivery and habit
| Feature | Category | Priority | Notes |
|---|---|---|---|
| WhatsApp daily prompt + voice-note practice | D | P0 | The concierge becomes a permanent channel. It's where the habit already lives. |
| Web app (PWA) with microphone | TS | P0 | Works on Android Chrome. No store fees. |
| Android app | TS | P1 | After month-2 renewal is proven. |
| iOS app | TS | P2 | Low share in the target segment. |
| Offline mode for text exercises | TS | P2 | Patchy data in Tier 2–3 towns. |
| Notifications more than once a day | X | — | Leads to churn and uninstalls. |
4.5 Growth and sharing
| Feature | Category | Priority | Notes |
|---|---|---|---|
| "My speaking score" card and before/after clip | D | P0 | The share loop. |
| Scene challenge links ("can you handle this angry customer?") | D | P1 | The friend plays one scene free. |
| Referral credits (free Plus week for both) | TS | P1 | Standard. |
| Short-video content engine (daily "say this, not this" from the scene library) | D | P0 (process) | Main organic channel. |
| Community or forum | X / L | — | Moderation cost with little one-to-one value. |
4.6 Institutes (B2B)
| Feature | Category | Priority | Notes |
|---|---|---|---|
| Seat licences + a trainer dashboard (levels, minutes, scores per learner) | D | P1 (month 9) | ₹149–249 per seat per month, minimum 50 seats. |
| Batch placement report ("where your cohort is") | D | P1 | This is what a training head buys. |
| Custom scenes for a client (their call scripts, their hotel) | D | P2 | High value, but a service. Price it separately. |
| Certificate of level | TS | P2 | Useful for learners. Don't imply official accreditation. |
| SSO, LMS integration | X | — | Only for enterprise deals you aren't chasing. |
4.7 Monetisation
| Feature | Category | Priority | Notes |
|---|---|---|---|
| Free / Plus ₹199 / Pro ₹399, monthly and annual | TS | P0 | See 07. |
| Voice-minute fair-use caps and top-up packs (₹49 for 60 min) | TS | P0 | Protects margin from heavy users. |
| Weekly plans, auto-converting trials | L | — | The CCPA "subscription trap". |
| Ads | X | — | Low revenue, and they undermine a paid product. |
| Job-placement promises or referral fees from employers | L | — | Outcome claims and conflicts of interest. |
4.8 Net effect
Of about 45 features, about 15 go into v1. None of them is a better voice model or a bigger game world. They are:
- a speaking placement;
- 5 work scenes at 3 levels on a simple map;
- a cheap "scripted spine, live edges" voice coach that explains in Hindi or Bengali;
- a weekly speaking score with a shareable clip;
- WhatsApp as the daily habit.
The product wins by proving the learner is getting better at the situations they're actually heading into.